Cary Smith, CPHRM
Your Role In Building A High-Trust Practice
In a busy practice, the employee plays an important role in the relationship with the patient. In turn, developing high-trust with your patients will allow you to better manage risk, secure patient commitment, and treatment plan acceptance. YOU are critical to the practice’s success and can influence the patient’s perception of trust in amazing ways.
- Describe the process of developing high-trust with your patients
- Demonstrate business practices that lead to patient trust
- Discuss the role of the employee in developing patient trust